Configure payment providers and accepted methods
For the authorised manager. Settings → Location settings → Payments selects
local payment configuration; Settings → Integrations manages the business
connection. A saved integration and a ready payment flow are different outcomes.
Provider and location
Select the intended provider/integration for this restaurant and environment.
The current screen offers supported Stripe Connect/Own Account online and
in-person settings, and PayPal Zettle in-person settings where available. Verify
the account and explicit capabilities, then the local switches.
For supported Stripe readers, check the Terminal location ID belonging to
those readers. Test mode is separate from production. A connection badge does
not prove the reader is online, a charge settled, or a payout reached the bank.
Use Manage integration for the supported account flow; do not copy another
location's provider identifiers or credentials.
Use an agreed test environment and test payment process to verify online and
reader flows before service. Configure service charge/tip presentation in
Location General, then inspect actual totals.
Payment methods
Settings → Business settings → Payment acceptance controls supported
accepted methods. Review Cash, Card, Gift card, or Other where offered. An Other
method can have a clear name such as a restaurant-approved voucher; recording it
does not authenticate a card provider or prove external funds were received.
Check Staff only and active/archive state deliberately. Archived methods can
be shown/restored without creating a duplicate. Save, reopen, and verify
staff/guest checkout at the intended location. Some destructive controls are
restricted; use the authorised owner/support process when unavailable.
Recover without duplicate payments
If setup is incomplete or a provider is absent, use the offered integration
setup rather than forcing the local switch. After an uncertain payment, inspect
the existing order and transaction/provider outcome before trying another
method. Use Payment recovery and
Gift cards.
Escalate with business/location, provider/integration reference, environment,
reader/method, current capability/state and error through an authorised channel.
Keep account credentials, card data and personal records out of screenshots.