# Review TablePort billing and invoices

**Settings → Business settings → Plans & Billing.** For the authorised owner or
billing manager. This is the restaurant business's TablePort billing, separate
from guest orders, card processing, supplier invoices, or another company's
account.

## Subscription and usage

Review the actual plan, services, status, period, renewal/trial dates and
before-tax labels. A subscription trial does not necessarily waive usage: the
current screen explicitly separates trial subscription fees from text, AI and
marketing usage. Read the displayed included allowance, extra units/blocks,
projected charges, taxes and invoice context rather than copying a fixed price
from this guide.

**Processing fees** describes the configured schedule for this business. Check
its actual provider/account, card classification, minimums and agreement; a
shown rate is not proof of a bank payout amount. Admin-only contract/billing
operations are outside this operator guide.

## Invoices

Open **Invoice history**, choose the intended invoice, and inspect line items,
charges, tax, credits/discounts, payments received, credit applied, Total and
**Amount due**. Different invoices can have different collection methods. Use
**Print or save as PDF** for an authorised copy.

If charges/adjustments do not reconcile with the total, the screen says to
contact support before paying. A credited or voided amount is not automatically
a provider refund. Check references and the actual payment/credit history.

## Pay an eligible invoice

Review the intended business/invoice, amount due and collection method. Use
**Add payment method** through the supported secure flow where needed, then the
offered **Pay …** action only when authorised. Do not paste card details into
notes or ordinary messages.

Check the resulting state. **Payment is processing**, **already in progress**,
or **confirming your payment** require inspecting the existing invoice before
another attempt. A bank-confirmation or declined-card message needs its
supported resolution; it does not justify a second simultaneous payment. A
receipt appears after the provider confirms a charge, so an absent receipt is
not proof payment failed or that a credited invoice still needs charging.

## Identity and recovery

Check invoice payer and billing contacts in
[Business General](/settings/business/general). Common ownership or
infrastructure does not grant another company's payment, credential or
contractual authority. Keep invoices and account records private.

If loading or collection is unavailable, preserve the selected period/invoice
and use the retry/support path. Escalate with business/invoice, displayed due
amount, existing state, last action and error through an authorised channel.